Policy

A valid passport and the physical credit card used for booking must be presented at check-in. The names on the passport, credit card, and reservation must match. If they do not match, check-in will be denied and no refund will be issued.
All reservations must be guaranteed with a valid credit card at the time of booking.
Full or partial payment may be required in advance depending on the rate plan selected.
Rates are quoted in the hotel’s local currency and are inclusive/exclusive of applicable taxes and service charges as stated.
Reservations are strictly non-transferable and may not be reassigned, transferred, or resold under any circumstances. The registered guest must personally stay at the property and present valid government-issued identification and the original payment method at check-in. Failure to comply will result in cancellation without refund.

All guests are required to provide accurate and complete identification and registration information as requested by the hotel.
Foreign nationals are required to provide the information and documentation necessary for the hotel to comply with Thai immigration and government reporting requirements, including the TM30 notification.
All foreign nationals staying at the property, including additional guests and children, must provide the required information and documentation.
Guests must provide accurate information and cooperate with the hotel's identification, verification, and government reporting requirements. Failure to provide the required information or documentation may result in check-in being denied without refund.

Check-in time: 3:00 PM
Check-out time: 12:00 PM
Early check-in and late check-out requests are subject to availability and may incur additional charges.

Reservations may be cancelled free of charge up to 14 days prior to the scheduled arrival date. Cancellations made within 14 days of the scheduled arrival date are non-refundable, and the guest will be charged 100% of the total reservation amount.
No-shows will be charged 100% of the total reservation amount. A no-show is considered a reservation where the guest does not arrive or check in on the scheduled arrival date and has not cancelled the reservation in accordance with the cancellation policy above.
Failure to arrive at the property does not constitute a cancellation and does not entitle the guest to a refund.
By completing a reservation, the guest acknowledges and agrees to these cancellation and no-show terms.

Pets are not allowed unless specifically stated otherwise in your booking or by prior arrangement.

All guest rooms are non-smoking. Designated smoking areas are provided.
A cleaning fee will be charged for smoking in non-smoking areas.
Smoking of any substances other than tobacco products or approved vaping devices is strictly prohibited anywhere on hotel property.

The hotel reserves the right to refuse service or remove guests who display disruptive or unlawful behavior without refund.

The hotel is not responsible for loss, theft, or damage of valuables not stored in the in-room safe.
Guests are liable for any damage caused to hotel property.

Use of the swimming pool, garden, restaurant, and other amenities is at the guest’s own risk and subject to hotel rules.

The hotel is not liable for failure to fulfill obligations due to causes beyond its control (e.g., natural disasters, government restrictions).

Guest information is handled in accordance with our Privacy Policy, available upon request.

The hotel reserves the right to modify these terms and conditions without prior notice.

10:00 PM – 8:00 AM. Please keep noise to a minimum in rooms and all common areas. Excessive noise or disturbances may result in termination of stay without refund.